IT Healthcare and Support Plans

We are here to help you on the phone, remotely, or at your location when you have problems with or questions about technology. Our IT Healthcare service is part of all support plans and helps ensure your IT infrastructure is healthy and your company data is safe. This service includes regular, pro-active monitoring of your servers, network, and critical IT services including network security, Microsoft® Exchange/Outlook email, data backup and more.

With our support plans, you can enjoy discounted rates, the benefits of fixed support costs, and peace of mind knowing professionals are proactively monitoring the health of your network. Designed to provide a beneficial balance of flexible support and fixed costs, our plans feature the following benefits:

  •   Our Support Plans are quarterly (3-month) contracts to better support your changing needs
  •   Plans feature fixed monthly payments to help with budgeting
  •   Any additional support time needed is billed at your current plan's discounted effective rate
  •   Any unused support time remains valid for 6 months from date of purchase

It's FREE and easy to get started and we can help you choose the support plan that best fits your needs and your budget. Call us at 925-408-1165 and you just might start saving money today.


IT Healthcare Quarterly Support Plans

Plan Total

Monthly Payment

Healthcare 1
Clearberry IT Healthcare plus 3 hours of support.
(Effective rate with this plan: $75/hour)

$225

Healthcare 2
Clearberry IT Healthcare plus 6 hours of support.
(Effective rate with this plan: $70/hour)

$417

$139

Healthcare 3
Clearberry IT Healthcare plus 9 hours of support.
(Effective rate with this plan: $66.33/hour)

$597

$199

Healthcare 4
Clearberry IT Healthcare plus 12 hours of support.
(Effective rate with this plan: $62.25/hour)

$747

$249

Healthcare 5
Clearberry IT Healthcare plus 15 hours of support.
(Effective rate with this plan: $59.80/hour)

$897

$299

Healthcare 6
Clearberry IT Healthcare plus 30 hours of support.
(Effective rate with this plan: $54.90/hour)

$1,647

$549

Healthcare 7
Clearberry IT Healthcare plus 45 hours of support.
(Effective rate with this plan: $49.93/hour)

$2,247

$749

     
  

We provide support for Microsoft® Windows environments as well as some Apple/Macintosh® network support.

  
  
Other Clearberry IT Services

Below are some of the services we offer. If you don't see something you need, feel free to ask us about it. We can usually help or point you in the right direction to find the help you need.

Clearberry IT Services Total

New Microsoft® Windows Small Business Server setup
This service includes building and configuring a new Microsoft® Windows Small Business Server for your network, setting up users, shared folders, printers, email, data backup, and installing up to 4 applications on the server. Server hardware and software not included.

$499

Rebuild a Microsoft® Windows Desktop or Laptop Computer
This service includes backing up your data, formatting/erasing the hard drive, re-installing Microsoft® Windows and your programs, and re-configuring your email and Internet services, and restoring your data. No software included.

$249

Malware Removal
Do you suspect your computer might be infected with a virus? This service includes removing malware from a Microsoft® Windows Desktop/Laptop to the extent it can be removed in a timely manner. If the malware contamination appears to be significant, we will recommend rebuilding the computer to ensure all malware is removed and your $99 will be applied toward the cost of the rebuild. No software included.

$99

Hourly Labor Rate
Any service work not defined above is billed at $85/hour.

  
  

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